Frequently asked questions
What is the return policy?
Yes, we have a simple return and exchange policy for eligible items.
Returns and exchanges are possible only if the requested size is available. Any issue must be reported within 24 hours of delivery. unboxing/unpacking video is mandatory to process returns or exchanges. (Video to be sent over WhatsApp). We verify the product within 24 hours of receiving the return, provided it has the proper label and is in good condition. Refunds are initiated within 14 days after successful return verification.
Do you deliver outside Kolkata?
Yes, we offer Pan-India delivery for all our products.
How can I place an order?
You can shop directly through our website or DM us on Instagram at @labelenbee.
What payment methods do you accept?
We accept secure online payments for orders.
What are your working hours?
Our business hours are 10 AM – 10 PM (Monday to Saturday)